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The information on this website is general. It is not advice for your specific situation, and no rights can be derived from it. We do our best to keep it correct and up to date, but we cannot guarantee that it is complete or free of errors.

To the extent permitted by law, Persona Guard is not liable for damage resulting from the use of this website or the information on it. We are not responsible for the content of websites we link to.

Our services

Our cybersecurity services are advisory and provided on a best-effort basis. No service can guarantee that you will never be affected by a data breach or attack. The scope, price and conditions of each engagement are set out in a written agreement before any work starts.

Complaint tool: terms of use

By using the complaint tool at persona-guard.com/complaint, you accept these terms.

Independent and free

The tool is a free, independent initiative. It is not affiliated with, endorsed by or connected to Maastricht University. Persona Guard is not a party to your complaint and does not submit anything on your behalf.

Not legal advice

The tool and its example sentences are not legal advice. For advice about your situation, contact the UM Student Deans or a lawyer.

Your complaint is your own

You decide what goes into your complaint and whether you send it. You are responsible for its content. Only include statements that you believe to be true, and remove anything you cannot stand behind. Do not accuse named people of things you cannot support.

Facts and sources

The factual statements the tool offers are based on public news reports and official publications, which are listed with the date they were checked. Situations change, so these statements may become outdated. Check them before you send your complaint.

No guarantee of outcome

The university decides how it handles complaints. We cannot guarantee any result.

Your data

Everything you enter stays in your browser. See our privacy statement.

Liability

The tool is provided as it is. To the extent permitted by law, Persona Guard is not liable for damage resulting from its use, including the content of complaints created with it.

Intellectual property

The texts, design and code of this website belong to Persona Guard, unless stated otherwise. The complaint form produced by the tool is based on the publicly available Objection, Appeal and Complaint Form of Maastricht University. The fonts are used under the SIL Open Font License.

Applicable law

Dutch law applies to this website and to these terms.